Shipping & Order Information

Thank you so much for shopping small and supporting handmade! Every piece is carefully prepared and packaged with love before making its way to you. Please review the information below before placing your order.

U.S. Shipping Only
At this time, I currently ship within the United States only. International shipping is not available.

Processing Times
Because each order is prepared with care, please allow approximately 3–5 business days for your order to be processed before shipping.

Please note that processing time is separate from shipping/transit time.

Custom and bulk orders may require additional processing time. An estimated completion timeframe will be discussed and approved before your custom order is finalized.

Business days do not include weekends or major holidays.

Shipping & Delivery
Once your order has been processed, estimated shipping time is typically 3–7 business days, depending on your location and the shipping carrier.

Once your package has been handed over to the shipping carrier, delivery times are outside of my control. Delays may occasionally occur due to weather, holidays, carrier delays, or other unexpected circumstances.

If tracking is available for your shipping method, tracking information will be provided once your order has shipped.

Please Double-Check Your Address!
Please make sure your name and shipping address are complete and correct before submitting your order.

If you notice an error, please contact me as soon as possible. Once an order has shipped, I may not be able to make changes or redirect the package.

Orders returned due to an incorrect or incomplete address may require an additional shipping fee to be resent.

Sales Tax
Applicable state and local sales taxes will be calculated and collected at checkout when required based on your order and shipping destination.

Tax rates vary by location and are determined according to applicable sales tax requirements.

Lost, Delayed or Missing Packages
If your tracking information shows that your package is still in transit or delayed, please allow additional time for the shipping carrier to complete delivery.

If your package is marked as delivered but cannot be located, please check around your delivery area, with household members or neighbors, and contact the shipping carrier for additional information.

If you’re still unable to locate your order, please reach out and I’ll do my best to help you determine the next steps.

Damaged Orders
Your jewelry is carefully inspected and packaged before shipping. If your order arrives damaged, please contact me as soon as possible after delivery and include photos of the item and packaging so I can review the issue and help make it right.

Questions?
Have a question about your order, shipping, or delivery? Please don’t hesitate to reach me at Anewavenuebyk@gmail.com

Thank you for supporting handmade jewelry and my small business. Every order truly means so much! ♡